Pensofal is a leading Italian company in the production of nonstick aluminum cookware, with an established presence in the international markets of more than 60 countries. What distinguishes our products, making them the emblem of Made in Italy excellence, is the meticulous attention to every detail: quality, sustainability, innovation, practicality and design are just some of the ingredients in our recipe, capable of making your experience in the kitchen unique and safe. Our mission is to create well-designed household products that thoughtfully raise the standards of what you cook. Simply put, our products are designed to make your life easier and healthier and will give you one more reason each day to be glad you chose them.

Our cookware is proudly made in Italy

Yes, we are proud to offer exclusive prices and services to our business partners. Contact us to find out more!

We accept major credit cards (Visa, Mastercard), as well as PayPal and Klarna for convenient installment payments.

helpdesk@pensofal.com 

Our shipping partners deliver Monday through Friday.

You can view the shipping status by following the link in the shipping notification email.

Don't worry! If the tracking information shows "Label processed," it means we are busy preparing the order for shipment. Orders are usually processed and shipped within two business days.helpdesk@pensofal.com

Italian laws require us to charge VAT on all products sold in the EU. The prices displayed are already inclusive of VAT.

You may have forgotten your password, try resetting it or email us athelpdesk@pensofal.com

Payment is made as soon as you press the "Pay Now" button in checkout to confirm your order. In the case of KLARNA only the first installment of the 3 will be withdrawn immediately, and the remaining installments will have to be paid monthly in the following months.

Consult the product pages (lyable) above: we put together a small table to explain the difference!

Our pans can be simply washed in the dishwasher, unless otherwise noted in the product's "Useful Info" tab, or by hand with warm soapy water and a nonabrasive sponge.

Wood, silicone, plastic or nylon utensils are highly recommended. Metal utensils with rough, sharp edges can damage the nonstick coating and we strongly recommend avoiding them.

Our coatings are naturally nonstick so only a minimum of oil or butter is needed.

Pensofal's nonstick pans, unlike those made of cast iron or with ceramic coatings, do not require seasoning. When first used, it is recommended to heat it up and "condition" it with a drizzle of oil and the help of a paper towel. Then repeat the washing and the product is ready for the first use.

Medium-low heat is enough! Our pans heat up in less than a minute and maintain the temperature more efficiently than conventional cookware.

Our nonstick coating is 100% NON-toxic and totally water-based thus composed of materials safe for contact with all foods. In addition, the absence of potentially hazardous chemicals such as PFOA, PFAS, heavy metals such as lead, nickel and cadmium ensures absolute safety for the user even if the pan accidentally gets scratched.

Yes, all nonstick coatings may wear out slowly with frequent use. Just like your favorite pair of shoes, the more you use them, the faster they wear out. But with gentle care and cleaning, Pensofal cookware is designed to last for years!

A compact, recyclable gift box is provided for each product ordered to eliminate waste and keep everything simple.

Our products come with a 2-year warranty. The warranty only covers manufacturing defects, however, all issues due to misuse of the product or damage due to wear and tear are not covered by the warranty.

Everything you can imagine! Our products are versatile enough to handle all kinds of recipes.

All of our cookware is suitable for use on all cooktops including induction unless otherwise noted in the "Useful Info" tab of the product. However, it may happen that an induction cooktop, regardless of the manufacturer brand and model, does not recognize the minimum diameter of some of our products (8.5cm-10cm) as it has as a factory setting the recognition of a minimum diameter of 12cm. In this case, it is clear that the non-operation depends on the induction hob and not on the cooking utensil. When purchasing an induction cooktop, it is best to consult an expert.

Yes! Each cookware is specially designed to be used on all cooking surfaces including induction cooktops and in the oven. Our cookware, 100% PLASTIC FREE, can withstand high temperatures up to 300°C.

We ship to all countries in the European Union.

Standard shipping is free on all purchases for orders from ITALY above a certain total value. Lower value orders are charged shipping rates depending on the product. Shipping to other EU countries or any other Express shipping option incurs an additional charge. You can view shipping methods and costs at the check out stage.

For standard shipping you will receive your order between 2 and 4 business days after your order has been processed except in cases of force majeure. Express shipping may arrive earlier , even the day after your order is processed.

All returned Pensofal products are donated, as long as they are in good condition. Otherwise, they are recycled.

We try to make everything run smoothly, but inconvenience unfortunately can happen. Contact us by e-mail athelpdesk@pensofal.com And we will solve the problem for you.

Of course! As part of the 30-day trial period, we will refund your order and cover the return shipping costs.

Once we receive your return, it is processed immediately and a refund can be received after about 3-5 business days.

Although we would like to be able to change the address of an order, if it has already been shipped, we can no longer make changes to the original information that was provided to us. You may, however, try with couriers who have online account services that allow you, by registering, to have more info on the packages you receive from them.

Any customs charges and VAT are not included in the shipping cost. Customers are meant to be charged of the customs charges and VAT.